WHY CHOOSE US
EXPERIENCE AND TRAINING: The James’ Group has been offering Gold Medal Service around Australia for over 25 years. Our management team has more than 100 years combined site management experience, meaning we are abe to identify solutions and tailor a package to suit the needs of every client. Our cleaning teams are well trained and dedicated to specific sites. Each cleaner is chosen based on specific criteria including experience and work ethics. As part of our stringent induction process each cleaner undergoes a National Police check.
Integrated Work Management APP: IWMS allows both our supervisors and teams the ability to manage our cleaning sites effectively, efficiently and in real time.
- Provide supervision report summaries direct to the client
- Manage and provide direct feedback on team and Site KPIs
- Identify and close out opportunities
ONE STOP SHOP FOR ALL CLEANING NEEDS: We have capability to cater for all your cleaning needs ie regular cleaning, specialised cleaning requiring permits, washroom consumables and hygiene services etc. We believe in “one point of contact” instead of multiple companies and contacts for a hassle free and smooth transition.
INNOVATION IN TECHNOLOGY: James’ commercial Services is an industry leader when it comes to innovation and staying at the forefront of best practice. We do not rely on standing still, but continue to search for the next advancement that gives us a competitive edge.
SERVICE: Regular inspections, equipment maintenance & scheduled communications with site staff and clients enables James’ Commercial Services to achieve a high levels of cleaning standards and client satisfaction.
NO LOCK IN CONTRACT : We take pride in the service we deliver hence we offer an open ended contract that either parties can terminate with one months notice in writing.
QUICK RESPONSE : We endeavour to keep our response time under 2 hrs for any emergency cleaning requests. If you are not 100% satisfied with your cleaning let us know and we will return within 24 hours to fix it.
ACCREDITED : We are fully insured and accredited to comply with the WH&S regulations of respective industry sites.
With 25 years’ experience serving Australian consumers and a leadership team that have strong experience in delivering full service facilitation to some of Australia’s largest blue-chip companies, you know you can count on James Commercial Services.
We are highly experienced in delivering the service needs for large and small retail stores, shopping centres, office facilities, warehouses and other commercial premises both large and small.
When you engage James Commercial Services you can rest assure we have the know how and experience to meet your every need.
We respect our team
James Commercial Services respects and values our team members and complies with all relevant Australian labour awards. We operate our business in line with ISO 9001:15 quality management protocols.
We won’t be beaten on service, standard or value.
James Commercial Services offers all clients a free, no-obligation quote for each service and we also offer a quality workmanship guarantee. So pick up the phone today, or send us an enquiry to find out how we can improve or maintain the cleanliness of your business.
James Commercial Services can also offer you the opportunity to become part of the James team to gain the security and work-life balance we all seek. If you’re highly motivated, focused at delivering great standards and want to be rewarded for your efforts then contact us today.
Our Gold Medal Service Guarantee
Our Promise To You:
- We will turn up when we say we will, every time.
- You will deal with knowledgeable cleaning service specialists who understands your industry needs
- We can offer advice, or we can organise a FREE detailed quote at a time that best suits you and your team.
- We use quality equipment combined with environmentally friendly products and processes.
- Our workmanship is guaranteed to meet your required standards every time, so if you’re not completely satisfied, we will come back at no extra cost until you are completely satisfied.
- The James’ team are fully insured and Police Checked.